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Amanda Crawford, Executive Director of DIR | The Texas Technology Consortium website

Texas agencies tackle global outage caused by third-party network

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The Texas Department of Information Resources (DIR) is collaborating with state agencies to address outages stemming from a technical issue with CrowdStrike. The problem has caused global computer disruptions affecting multiple industries. According to CrowdStrike, this incident is not a security breach or cyberattack but rather due to a defect in a content update for Windows hosts.

CrowdStrike has released a fix and recommends specific actions to identify machines impacted by the problematic channel file version that have been offline for over an hour.

There have been reports of phishing attempts exploiting the CrowdStrike issue. Individuals should be cautious of phone calls, emails, or texts from persons claiming to represent CrowdStrike and requesting personal credentials. CrowdStrike emphasized that it will not directly contact anyone.

Additionally, there are warnings about fraudulent domains attempting to mimic legitimate CrowdStrike sites. For accurate information, individuals are advised to visit the official CrowdStrike corporate site.

Earlier updates indicated that CrowdStrike was aware of crashes on Windows hosts linked to the Falcon Sensor. The company's engineering team identified a content deployment as the cause and subsequently reverted those changes.

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